Return and Refund Policy

We want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, please contact us within 7 days of receiving your order.

Eligible Returns

A return or replacement may be accepted if:

• The product arrives damaged or defective.

• You receive the wrong product.

• The product is missing parts or accessories.

• The product is significantly different from the product description.

To request a return or replacement, please contact us with your order number and clear photos or video of the issue.

Non-Returnable Items

Products may not be eligible for return if:

• The return request is made after 7 days of delivery.

• The product has been used, damaged, or altered by the customer.

• The product is returned without its original packaging where packaging is required for safe return.

• The issue is caused by normal wear and tear or improper use.

Refunds

Once your return request is approved and the returned product has been received and inspected, we will determine whether a refund or replacement is applicable.

For approved refunds, the refund will be processed using the applicable payment method. For Cash on Delivery orders, refund arrangements will be communicated to the customer after the return is approved.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible. We may request photos or videos to verify the issue before approving a return or replacement.

Return Shipping

If the return is due to a defective, damaged, or incorrect product, we will review the case and provide return instructions where applicable.

For returns requested for reasons other than a product defect, damage, or our error, return shipping costs may be the customer's responsibility.

How to Request a Return

Please contact us through the contact information provided on our website and include:

• Order number

• Customer name

• Reason for the return

• Photos or video showing the issue

We reserve the right to review each return request and determine eligibility according to this policy and applicable laws.